Careers

Your new role

The Health Assessment Advisory Service (HAAS) is provided on behalf of the Department for Work and Pensions (DWP) by Serco in South-West and South Central England.

This is a critical service that helps DWP make decisions on benefit eligibility for people who might need help due to different life situations.

What you can expect from us

Serco is a leading provider of public services and we’re proud to be a people-focused business.

As a Functional Assessor with the Health Assessment Advisory Service, you can expect opportunities to work full or part-time at one of our Assessment Centres, or hybrid working where you spend some time each week with your team or remote working from across the country providing telephone and video assessments.

Offering competitive salaries and regular office hours, our clinical roles support people with health conditions or disabilities through the assessment process.

We also have non-clinical roles, providing vital services for our customers.

Our values of Trust, Care, Innovation and Pride are at the heart of everything we do. We’re committed to equality, diversity and inclusion, and understand the importance of work-life balance for our employees.

You can find out more about what we can offer you on our dedicated careers site.

Important: Extreme Weather Update

Due to severe weather conditions, face-to-face assessment appointments scheduled for Wednesday 24 June, Thursday 25 June, and Friday 26 June will be changed to telephone appointments where appropriate, or rescheduled.

If your appointment is affected, we will contact you directly. Please do not attend your assessment centre unless you have been advised to do so.

If you have any questions or concerns, please  contact us